Customer service

Purebike was born in december 2006, and you are wondering who we are and where we are from ?

Here is the answer : Purebike's staff is made up of various individual path but all have the same common : the knowledge of our passion : bicycle. From rider to representative, and from technician to the famous Enduro Series event planner, all the guys here are focusing on one main objective : your satisfaction !

Purebike, it's an online store from 2006, a shop where you can come in from 2009, a customer care service that you can join by phone, by online tchat or by email but it's also a lot of products available, daily products arrivals and a lot of special offers ...



By Online Tchat for any support and advice from Monday to Friday and from 9 am to 12 am and 2 pm to 6 pm

By our Contact form where you will have access to all the subjects (warranties, returns, product informations ..)

By Phone from Monday to Friday and from 9 am to 12 am and 2 pm to 6 pm at the +33 (0)9-72-29-11-33


On Facebook and Twitter for a full access to our actuality, new products, good deals , vouchers and some good share and win contests

On signing up our weekly newsletter for beeing notified of our new products, good deals and subscribers dedicated offers.


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